Returns and Shipping
Shipping
Shipping Policy for Heart Aligned Energy
Effective Date: 02/02/2025
Thank you for choosing Heart Aligned Energy, LLC We aim to provide you with the best shopping experience possible, which includes transparent shipping policies. Please review the following details regarding our shipping practices.
1. Shipping Locations
We ship to all addresses within the United States. Shipping costs and delivery times will vary based on the destination.
2. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there will be a significant delay in the shipment of your order.
3. Shipping Costs
Shipping costs are calculated at the time of checkout based on the delivery destination and the weight of the items in your cart. Our website will provide an estimated shipping cost during the checkout process.
4. Shipping Methods
We offer a variety of shipping methods to meet your needs, including:
Standard Shipping
Expedited Shipping
Overnight Shipping
The available shipping options and their costs will be displayed at checkout for your selection.
5. Delivery Times
Delivery times depend on the shipping method chosen and the destination.
Generally, you can expect:
Standard Shipping: estimated delivery time 3-7 business days
Expedited Shipping: estimated delivery time 2-3 business days
Overnight Shipping: estimated delivery time 1 business day
Please note that these are estimates and actual delivery times may vary.
6. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the
status of your shipment.
7. Lost or Stolen Packages
Heart Aligned Energy, LLC is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact your local post office or carrier
for assistance.
8. Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at Heartalignedenergy@gmail.com
Thank you for shopping with us!
Return Policy
Thank you for shopping with us! We strive to provide you with the best products and services. If you are not completely satisfied with your purchase, we are happy to help you with our return policy.
Return Period: We accept returns within 60 days of the purchase date for unused items.
Eligibility for Return: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Refund Process: Upon receiving your returned item, we will process your refund. Please note that the refund will be for the cost of the item only, minus any shipping fees.
Return Shipping: Customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.
How to Initiate a Return: To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with instructions for returning your item.
Exclusions: Certain items may be excluded from our return policy due to hygiene or safety reasons. Please check the product description for any specific return restrictions.
If you have any questions or need further assistance, feel free to reach out to our customer service team. Thank you for choosing our marketplace!